(4.8 / 5)1929+ Ratings

Addmotor Reviews

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Overall Rating

4.8
5 Reviews
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About Addmotor

Addmotor.com is a company that specializes in electric bicycles and electric tricycles. They offer a wide range of products, including the Motan fat tires e-trikes, Motan fat tire e-bikes, Folding fat tire e-bikes, Cruiser electric bicycles, City & Citypro e-bikes, All-terrain electric fat bikes, and Hunting mid-drive motor bikes. They also provide best-in-class customer service, free shipping to all 48 contiguous states, and pre-assembly where the products are 80% assembled. They have a warranty policy in place, but it does not cover any parts damaged by the user or offer service to second owners. They also have a forum where customers can discuss known issues or problems with their products and share solutions. If a problem arises, sometimes it means a DIY fix, and other times it can mean a recall, software update, or part replacement by a dealer. They also offer financing with Affirm, allowing customers to pay over time.

Addmotor Pros & Cons

Pros of Addmotor:

  • Comfortable Riding Experience: The bikes are designed for comfort, especially when seated without pedaling. The long, padded seats and upright riding positions make for a comfortable ride.
  • Powerful Motor: The 750W motor provides good power and acceleration, making it suitable for both city and moderate trail riding.
  • Adjustable Suspension: The adjustable spring suspension fork and large tires allow the bikes to handle moderate trails with ease.
  • Customer Service: Addmotor is known for its responsive customer service. They provide quick assistance and effective solutions to issues, as seen in the review of the M-66 R7.
  • Affordable Options: The bikes are generally priced affordably, with models starting from around $1,599.

Cons of Addmotor:

  • Uncomfortable Pedaling Position: The bikes are not designed for comfortable pedaling. The seat is not height adjustable, which can lead to discomfort in the knees and hips, especially for taller riders.
  • Harsh Acceleration: The acceleration can be harsh, which may be overwhelming for some riders. However, this can also be beneficial for experienced or thrill-seeking riders.
  • High Weight: The bikes are heavy, weighing around 86lb, which makes them difficult to lift and transport.
  • Potential Suspension Issues: There have been reports of loose bolts on the suspension fork, which can be a maintenance issue.

Overall Rating: Addmotor bikes generally receive positive reviews, with an average customer rating of 4.3 out of 5.

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Addmotor Customer Reviews (5)

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Richard Chiu
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Mar 18, 2023
Sean Dennis
Sean Dennis
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Mar 16, 2023
Delbert Rose
Delbert Rose
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Mar 15, 2023
Guilherme Fernandes
Guilherme Fernandes
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Mar 13, 2023
Alicia Hargreaves
Alicia Hargreaves
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Mar 13, 2023

Addmotor Customer’s Q&A

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Addmotor Features and Benefits

Key Features and Benefits of Addmotor Electric Bikes and Trikes:

  • Long-Range Capability: Addmotor electric bikes and trikes are designed for long-distance travel, with some models offering up to 125 miles on a single charge.
  • Intuitive Controls: The trikes feature user-friendly displays that show vital information such as speed, PAS level, and motor power, making them easy to operate.
  • Riding Comfort: The trikes are designed for comfort, with features like step-through frames and foot platforms that make mounting and riding easy.
  • Powerful Motors: The Bafang motor in some models is powerful and responsive, allowing for a fun and exciting ride experience.
  • Terrain Capability: Fat tires on some models can tackle any terrain, making them versatile for various riding conditions.
  • Load Carrying: The trikes are well-suited for carrying loads, making them ideal for commuting, grocery shopping, and other tasks.
  • Ease of Control: The trikes offer intuitive controls and ease of control, making them suitable for riders of all skill levels.

Benefits:

  • Perfect for Commuting: Addmotor electric bikes and trikes are ideal for commuting to work, the gym, or for grocery shopping.
  • Versatile Use: They can be used for weekend getaways, picnics, and other leisure activities.
  • Value for Money: Some models offer excellent value for money, making them a great investment for those looking for a reliable and efficient e-bike or trike.

Addmotor Pricing

Addmotor.com offers a range of electric trikes and e-bikes with competitive pricing. The Addmotor Citytri E-310 is highlighted as the best value under $2000, featuring top-notch specifications and features. The website also mentions 14-day returns, indicating a flexible return policy. For the most current pricing, it is recommended to visit the website directly.

About addmotor.com Payment Method?

Addmotor.com accepts debit or credit cards (Visa, MasterCard, AMEX, and Discover), Paypal payments, and Paypal Credit payments. They have also partnered with Affirm to provide an easy way to complete purchases without hidden fees. Financing through Affirm is quick and easy, and it provides you with an easy way to complete the purchase, allowing you more time to ride without worrying about it. There is no interest or hidden use, the total amount you see at checkout is always the amount you actually paid. They offer 3 or 6-month options with financing as low as 0% and additional terms up to 18 months. You can choose the payment plan that best suits you.

Addmotor FAQs

FAQ

Addmotor Alternatives

Top 10 alternatives to Addmotor.com:

  1. Rad Power Bikes: Known for their affordable and High-Quality electric bikes, offering a wide range of models.
  2. Aventon: Offers Stylish and Durable electric bikes with excellent customer service.
  3. Lectric Ebikes: Popular for their foldable and affordable electric bikes, making them ideal for commuters.
  4. Ride1up: Provides high-performance electric bikes at competitive prices.
  5. Himiway: Specializes in fat tire electric bikes, perfect for off-road adventures.
  6. Velowave: Offers a variety of electric bikes with long battery life and powerful motors.
  7. Juiced Bikes: Known for their high-speed and long-range electric bikes.
  8. Super73: Offers retro-styled electric bikes with powerful performance.
  9. Biktrix: Provides customizable electric bikes with various motor options.
  10. Evelo: Known for their mid-drive electric bikes and excellent customer support.

These alternatives offer a range of features and benefits, catering to different needs and preferences.

FAQ

How long does it take to assemble a bike from Addmotor.com?

Bikes from Addmotor.com are 85% assembled when they arrive. The parts you need to assemble include the front wheel, front fender, pedals, and handlebar. Most customers can assemble the bike by themselves. However, the exact time it takes can vary depending on your experience with bike assembly. For a general bike assembly, it usually takes around 30 minutes to complete. If you're putting together an entire bicycle from its component parts, it might take up to two hours, especially if you're less experienced with the process.

FAQ

About addmotor.com Prices and Cost?

Addmotor.com offers a variety of electric bikes and trikes. The M-366X & M-365X models are available with a discount of $546, making their price $2399. The CityTri E-310 trike is priced at $1999. There's also a 210-mile electric bike available in two versions: the single battery version costs $1999 and claims a range of 105 miles, while the dual battery version is priced at $2698 and claims a range of up to 210 miles. For the M-560 P7/550 P7/430 E-bike, the battery costs $699. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.

FAQ

About addmotor.com Popular Products and Services?

Addmotor is a company that specializes in electric bikes and tricycles. They offer a wide range of products including the Motan fat tires e-trikes, Motan fat tire e-bikes, Folding fat tire e-bikes, Cruiser electric bicycles, City & Citypro e-bikes, All-terrain electric fat bikes, and Hunting mid-drive motor bikes. Some of their popular series include the Arisetan Series 2024, which features a 750W rear motor, rear speed differential, parking brake, and front suspension, and the Grandtan Series 2024, which includes models with a 750W rear-mounted motor and a 1000W Mid-Drive Bafang Motor. They also offer financing options through Affirm. Addmotor is committed to making cycling accessible and their products are perfect for health and outdoor enthusiasts.

FAQ

How long does it take to receive an order from Addmotor?

For Addmotor, your in-stock order will be shipped out from their warehouse within 1 to 2 business days after they received your confirmation email. Any orders placed over the weekend, holiday or orders received and confirmed after 1 pm on weekdays will be processed the next working day. The transit time will vary depending on how far the destination is from their El Monte warehouse. You will receive the tracking number immediately in the email provided to them during checkout. You also have an option to check the updated info in your Addmotor account.

FAQ

addmotor.com Return Policy?

Addmotor.com has a specific Return Policy and Shipping Policy.

For their Return Policy, all Addmotor’s e-bike and accessories will be unreturnable after 14 days of receiving the bike. If a return has been approved, the customer is in charge of properly packaging the bike, and returning it to 4188 Arden Drive, El Monte, California, United States, 91731. Any damages caused during the shipping due to the lack of packaging will be deducted from the refund. The return requirements include less than 10 miles on the odometer, no major scratches or paint chips. Depending on the bike's condition, a restocking fee of 10 - 30% will be charged. Orders outside the continental United States may charge a restocking fee of up to 50%. A restocking fee of 3.5% will be charged for returned accessories including battery. All the return order's freight will be on customers' own.

For their Shipping Policy, they offer FREE SHIPPING to all 48 Contiguous States. Due to shipping limitations, all of Addmotor's lithium-ion batteries are not being shipped separately to Hawaii, and Alaska at this time. Taxes and custom 10% of the taxes will be applied to all orders delivered in California. Your in-stock order will be shipped out from their warehouse within 1 to 2 business days after they received your confirmation email. They ship via UPS and FedEx ground for most electric bicycles, USPS for small parts and accessories (signature not required), and Road Runner and Estes Express freight for mopeds and tricycles. They order signature required delivery on every bike order over $300. You will need to have someone over the age of 18 present at the time of delivery to sign the order.

FAQ

How can I contact Addmotor customer service?

You can reach out to Addmotor's customer service team by phone at +1 888-6600868. Their operating hours are 8:30am-5:30pm (PST) Monday-Friday, 10:00am-4:30pm (PST) Saturday, and 9:30am-3:30pm (PST) Sunday. For more communication, you can email them at the following mailboxes: - sales@addmotor.com for any before sales advisory. - support@addmotor.com for any after-sales problem you meet when using the bike, like product technologies issues, usage methods, etc. - dealer@addmotor.com if you want to do business as their dealer. - Press@addmotor.com for any opportunities for brand marketing and promotion collaboration. Their physical address is 4188 Arden Drive El Monte, California, 91731.

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